Patient Rights
You have the right to be treated with respect regardless of
race, origin, religion, disability, nationality or the
source of payment.
You have the right to seek and receive all information
necessary for you to understand your medical condition.
Clarify all your doubts before signing the consent forms.
You have the right to choose and change your physician,
request for a second opinion and accept or refuse any
procedure and drug.
You have the right to privacy, confidentiality in your
treatments and consultation.
You have the right to make suggestions and express your
grievances.
You have the right to know about the expected cost of the
treatment and receive an explanation for the charges
regardless of the source of payment.
Patients Responsibilities
You have the responsibility to keep appointments, be on time for appointments, and to
call your doctor / hospital if you cannot adhere to the appointment timing.
Provide complete and accurate history of illness, medications
and allergies. Be on time for appointments
Respect other patient's medical condition and be considerate
of the noise levels
Obtain clarifications about your treatment plan and
understand all the instructions before signing the consent
forms.
You have the responsibility to be prompt about the payment of
your hospital bills.
Observe the "Take Care of Belongings", "No Smoking",
"Visiting Hours & Numbers", "No Flowers", "No outside
Eatables" & other rules of the hospital.
You should direct your complaints (if any) to the
staff/manager or provide a written feedback so that the
immediate action can be taken to address your concern.
OPD Registration Timings
Monday to Saturday
(OPD for - Doctor Consultation: Gynecology, Internal Medicine,
Pulmonology, ENT, Dermatology & Emergency services)
Sunday
(OPD for: Dentistry, Internal Medicine, Shoulder Clinic and Emergency
services)
For doctor wise OPD timings please refer to the Doctors Directory or call
080 4969 4969.
Admission Procedure
- 01Airport pick up and ground
transportation.
- 02Flight ticket reservation, travel plan
and visa application
- 03Language interpretation: We have special
arrangements for exclusive coordinators who converse
with the patient in their own language and help make
their stay simpler as well as doctors at the time of
diagnostics and treatment
- 04Ambulance arrangements
- 05Booking medical appointments
- 06Complimentary medical opinions and
treatment estimates
- 07Help you with insurance company and
queries about insurance
- 08A personal dietician and special
international menu during your stay
- 09Visa extension services
- 10FRRO assistance.
- 11Hotel / Resorts booking and in case you
plan to extend your stay in order to complete your
follow-up treatment
End to End Service
From the airport pick-up till the time you are in the city
for treatment, we assist you with everything
- 01The initial consultation with the
doctors
- 02Advance room Bookings
- 03Schedule standard pre-surgical
tests required
- 04Organize/Explain your
pre/post-surgical medication to you.
- 05Post discharge tests /
consultations if required
- 06Detailed discharge summary with
all the reports and doctor's notes is given
- 07Daily medical updates to the
family.
- 08Hotel bookings / Sightseeing /
Shopping.
- 09Ticket Booking/ rescheduling
- 10Money exchange
For inpatients:
The hospital has all the necessary arrangements keeping in
mind patients comfort, safety and affordability. During your
stay with us, you will have a choice of selecting private
deluxe, standard private, and semi-private room all catering
to your utmost comfort.
Overview of a General Ward:
Amenities:
- 013-bedded room
- 02F& B Services
- 03Visitor�s chairs
- 04Free Wi-Fi services
- 05Shared bathroom
- 0624 hours nurses on duty
Over view of Semi-Private room:
Amenities:
- 012-bedded spacious room
- 02Flat Screen TV
- 03Couch next to each bed for the
companion comfort
- 04Air conditioned room
- 05Free Wi-Fi and room services
- 06Shared bathroom
- 07Telephone
- 08F& B Services
- 0924 hours nurses on duty
Internet:
You can contact the nurse in charge or duty manager to enable
Wi-Fi facility for you. All our patient rooms are Wi-Fi
enabled.
Telephone:
All rooms have telephone facilities. Local and long distance
calls can be done through the operator on chargeable basis.
We also provide local pre-paid SIM cards to our
international patients.
Billing and Insurance:
We help our patients with the most complete and accurate
billing services and to serve our patients efficiently we
request them the following:
- 01A copy of referral from your primary care
physician.
- 02A copy of your insurance card.
- 03Passport copy.
- 04Any required payments or co-payments
methods for our reference.
Our international patient unit will help verify insurance
coverage and benefits for patients who have been scheduled
for a procedure or hospital stay. We will work directly with
your insurance company to confirm all required
authorizations have been approved prior a patient�s visit.
You can contact +91-9845745379 or write to
vinupa.shetty@sakraworldhospital.com
if you have any insurance authorization questions or
concerns.
Uninsured Patients:
Uninsured patients will receive a statement for hospital
services availed during their stay. All the charges incurred
during your stay will be informed and explained to you
clearly.
Cash
You can pay in cash (INR or USD)
Card
All payments are accepted through international Visa/
MasterCard debit or credit cards.
Wire Transfer
Medical Tourism:
For enquiries related to international business or
international patients, please email us at
vinupa.shetty@sakraworldhospital.com
List of Hotels around Sakra Hospital:
- 01Novatel
- 02Ibis
- 03Spree Hotel
- 04Durga Saffron Square
We also have tie up with guest house and long stay service
apartments nearby at reasonable rates.
Admission Information
End to End Service
From the airport pick-up till the time you are in the city
for treatment, we assist you with everything
For inpatients:
The hospital has all the necessary arrangements keeping in
mind patients comfort, safety and affordability. During your
stay with us, you'll have a choice of selecting private
deluxe, standard private, and semi-private room all catering
to your utmost comfort.
Telephone:
All rooms have telephone facilities. Local and long distance
calls can be done through the operator on chargeable basis.
We also provide local pre-paid SIM cards to our
international patients.
Cash
You can pay in cash (INR or USD)
End to End Service
From the airport pick-up till the time you are in the city
for treatment, we assist you with everything
For inpatients:
The hospital has all the necessary arrangements keeping in
mind patients comfort, safety and affordability. During your
stay with us, you'll have a choice of selecting private
deluxe, standard private, and semi-private room all catering
to your utmost comfort.
Telephone:
All rooms have telephone facilities. Local and long distance
calls can be done through the operator on chargeable basis.
We also provide local pre-paid SIM cards to our
international patients.
Cash
You can pay in cash (INR or USD)
